Privacy Policy

For any privacy-related queries, please contact:
📧 admin@tibsfc1997.co.uk

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2. What Data We Collect

We may collect and store the following personal information:

a) Contact Information

• Names (players, parents/guardians, and committee members)
• Email addresses
• Phone numbers

b) Player & Registration Information

• Player name, age, and date of birth
• Emergency contact details
• Medical or relevant health information (if provided)

c) Payments & Subscriptions

• Payment details are processed securely via Stripe
• We do not store full card details
• We may store basic payment records (e.g. payment status, transaction IDs)

d) Website Usage Data

Through WordPress and Jetpack, we collect:

• IP address
• Browser/device information
• Pages visited and site interactions
• Approximate location (e.g. country)

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3. How We Use Your Data

We use personal data to:

• Manage player registrations and team organisation
• Communicate with players, parents, and members
• Send emails and updates via Brevo (e.g. newsletters, club updates)
• Process payments and subscriptions via Stripe
• Improve the website and monitor performance (via Jetpack)
• Support safeguarding and welfare of players

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4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – where you provide information or opt into communications
• Contract – to manage club membership and subscriptions
• Legitimate interests – to run and improve the club and website
• Legal obligations – including safeguarding and financial record-keeping

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5. Sharing Your Data

We only share personal data where necessary, including:

• Coaches and club officials (for team management)
• Stripe (to securely process payments)
• Brevo (to send emails and communications)
• Website providers (WordPress hosting, Jetpack services)

These providers act as data processors and handle data in accordance with their own privacy policies.

We do not sell or rent your personal data.

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6. Data Storage & Security

We take reasonable steps to protect your data, including:

• Secure hosting and website protections
• Restricted access to personal data
• Use of trusted third-party providers (Stripe, Brevo, Jetpack)

However, no digital system is completely secure, and we cannot guarantee absolute security.

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7. Cookies & Analytics

We use cookies to:

• Ensure the website functions correctly
• Analyse usage via Jetpack

You can control or disable cookies via your browser settings.

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8. How Long We Keep Data

We retain personal data only as long as necessary:

• Membership data: while the player is registered with the club and for up to 12 months after membership ends, unless a longer retention period is required for legal, safeguarding, or financial record-keeping purposes
• Financial records: as required for accounting and legal purposes
• Safeguarding-related data: in line with FA and safeguarding guidelines

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9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent (e.g. unsubscribe from emails at any time)

To exercise these rights, contact us at:
📧 admin@tibsfc1997.co.uk

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10. Third-Party Services

We use the following key third-party services:

• WordPress – website platform
• Jetpack – analytics and security
• Stripe – payment processing
• Brevo – email communications

Each provider processes data in accordance with their own privacy policies.

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11. Changes to This Policy

We may update this privacy policy from time to time. Updates will be posted on this page.

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12. Contact Us

If you have questions about this policy or your data:

📧 admin@tibsfc1997.co.uk
📍 TIBS FC, Thornaby Road, TS17 0HP

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13. Complaints

If you have any concerns about how we collect, use, or store your personal data, we encourage you to contact us first so we can try to resolve the issue promptly:

📧 admin@tibsfc1997.co.uk

We take data protection concerns seriously and will investigate any complaints thoroughly and fairly.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:

🌐 https://www.ico.org.uk
📞 0303 123 1113